Tip creep has become an even more contentious topic recently. But the reality of the situation on both sides is far more complex. Marnie Shure is a writer and editor with over a decade of experience.

It might feel cathartic in the moment to trash a place online, but what are you hoping will actually happen? Darron Cardosa is a food service professional with over 30 years of restaurant experience.

To customers and business owners alike, good reviews are of paramount importance. In fact, according to research by business consulting company Invesp, 88% of customers trust online reviews as much as ...

A TikToker has recently gone viral for exposing a “tipping scam” at restaurants in Miami’s South Beach area that allegedly has guests unwittingly tipping double. “Let me put you on to the Miami ...

A frustrated waitress recently went viral for venting about a refund fraud method that she said has become the norm. The restaurant worker, who goes by @girlypopzonly on TikTok, said the grift began ...

In the last few weeks, millions of Zomato users noticed something different as they browsed through the fare laid out within the food app. They could no longer tap on the ratings of a restaurant and ...

WICHITA, Kan. (KSNW) — A new scam affecting restaurants nationwide has made its way to Kansas. The Monarch in Wichita’s Delano district is the first known restaurant in the Sunflower state to be ...