In 2023, the company introduced My AI, a generative chatbot powered by OpenAI that was pinned by default to the top of users' chat feeds. The assumption was that adopting cutting-edge AI technology ...

For the fifth year running, the Edelman Trust Barometer has identified business as the leading institution to address urgent issues in society. The 2025 survey – which captured the sentiments of ...

Conditional market access schemes can accelerate access to effective new treatments. To better balance their costs and health benefits, collaborative negotiation is key in pricing.

True parity in the workplace is still a distant goal. INSEAD faculty outline why women aren’t advancing and the role gender stereotypes play. Meanwhile, in corporate America and Canada, representation ...

In early 2025, Chinese company DeepSeek released a new open-source LLM (large language model) that sent the tech world – and the stock market – into a frenzy. DeepSeek-R1 does not only perform on a ...

Nokia lost the smartphone battle despite having half of the global market share in 2007. Some argue that it was down to software, others that it was complacency. We argue that collective emotions ...

The tenth anniversary edition of the Global Talent Competitiveness Index reveals changing attitudes and persistent trends. A country’s talent is its powerhouse. Attracting, developing and retaining ...

The future of work is undoubtedly hybrid. Major corporations from Apple to Zoom now require employees to be in the office two or three days a week, citing the benefits of face-to-face collaboration ...

As the expert opinion and management insights portal of INSEAD, The Business School for the World, Knowledge showcases the latest business thinking and views from award-winning faculty and global ...

Manfred F. R. Kets de Vries is the Distinguished Clinical Professor of Leadership Development and Organisational Change and the Raoul de Vitry d'Avaucourt Chaired Professor of Leadership Development, ...

Performance reviews are clearly in need of an overhaul. A 2019 Gallup poll found that a mere 14 percent of employees are strongly inspired to improve by their performance reviews. At best met with a ...

How can we design organisations in which employee well-being forms the basis for – rather than a trade-off against – performance?